Help Desk Software by Vision Helpdesk

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Compare Vision Helpdesk Kayako and Zendesk

Vision Helpdesk is the only web-based helpdesk software that allows you to manage support for multiple companies at one place. With single front-end and each company having its own client portal makes it true satellite helpdesk.
See the reference side-by-side comparison Comparison of help desk issue tracking system softwares

If you own a company or an organization running over multiple companies, it may be a difficult task for you to deal with your clients. There are so many emails you receive daily from each one of them; all of which are important. Also, you need to keep track of the payments, orders and if your success rate is following the right curve. Usually, you would think of buying a no. of different apps and installing them on your computer. Instead, go for a single option that covers the positives of all and leaves no side effects.

Up until now it's been Kayako and Cerberus that have ruled the roost when it comes to the web-based help desk. But gradually, Vision Helpdesk has been eroding on their lead with innovative programs to improve end-user support and, being a significantly cheaper option, Vision is now a very viable alternative. The most significant of their innovations now leaves Vision as the only web-based helpdesk software that allows you to manage support for multiple companies in the one convenient place.

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Apps400 Reviews Vision Helpdesk

A help desk is an essential part of every company as it acts as the interaction medium between it and its customers. Vision Helpdesk webapp provides you this integral component as a software that is web based. There are numerous features to the main application. There are satellite and multi-domain tools that let you manage more than one company. As the software is a global thing, it is available in many languages, including many international ones.

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First Multi-Domain Helpdesk Software - Vision Helpdesk

Customer satisfaction will be the prime focus of any successful organization; this is because a happy customer contributes to the growth of the organization. Customer satisfaction is the most important factor in products and services industry. It can be done by having a help desk to answer your customer queries, but this alone is not enough. It is essential that the people at the help desk have access to real time monitoring and reporting of the issues. Your help desk software should be fast and should allow multiple views of data and easy filtering during your operations. Help desk software should provide all these facilities in a user friendly way, for it to be efficient. Vision help desk software is one such highly efficient web-based help desk software which allows their customers to handle multiple companies at the same time by having a separate client portal and a front end for each company.

Vision Helpdesk product is 5 year’s young and currently its 3rd version that we have released. During those 5 years Vision Helpdesk has greatly evolved — The new version V3 we call it as Next Generation Helpdesk.

productivewebapps.com

Vision Helpdesk Featured on Productive Web Apps

Vision Helpdesk is the only web-based helpdesk software that allows you to manage support for multiple companies at one place. With single front-end and each company having its own personalised client portal, this mobile system makes it a true satellite helpdesk.

With version 3.0 they wanted to offer maximum code open and attract developers and other users to easily extend Vision helpdesk’s functionality. The all in one customer support helpdesk allows you to manage various channels like email, web-forms, twitter, calls and everything you can imagine under single roof.

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